The website www.lilaste.com (hereinafter referred to as the Site) belongs to the company SIA Lilaste.com (legal address: “Upmaļi” Lilaste, Saulkrastu pagasts, Saulkrastu novads, LV-2160, Latvija). The site is intended to provide users with more detailed information about the Lilaste.com recreation complex and the services offered there, as well as the possibility of purchasing services offered by the complex online.
Information about products/services, as well as all images posted on the Site, are for illustrative purposes only. Products/services and packages depicted may differ from actual products. All information available on the Site belongs to SIA Lilaste.com and cannot be used for commercial purposes without the written consent of the company. When using the content of the Site for non-commercial purposes, please contact the website www.lilaste.com or SIA “Lilaste.com”. SIA Lilaste.com is not responsible for the content of links posted on the Site leading to other Internet sites. The data received by SIA Lilaste.com and processed on the Site can be freely used for an unlimited period of time.
SIA Lilaste.com is permitted to use information about the Site user for the following purposes:
inform the user about the status of the reservation;
provide the information requested by the user from SIA Lilaste.com;
contact the Site user using the contacts provided;
ensure that the content of the Website is delivered to users as correctly and conveniently as possible.
The Company is permitted to collect information received from the user of the Site by completing the online electronic form provided for user questions and service reservations. Any type of communication between users and SIA Lilaste.com, including correspondence by email, can be used for business purposes subject to confidentiality requirements.
SIA Lilaste.com is permitted to disclose users’ personal information internally in confidence and to use it for internal administrative and other business purposes. SIA Lilaste.com is permitted to disclose personal information provided by users to third parties if:
it is necessary for business purposes (between SIA Lilaste.com and a third party), and such disclosure of information is carried out at the request of the third party and is necessary for the conclusion of the transaction;
in a commercial transaction between SIA Lilaste.com and a third party, personal data is part of the content of the transaction;
SIA Lilaste.com is obliged to disclose personal data in order to fulfill a legal obligation, make a delivery or fulfill another type of contract;
the information is necessary for the third party service provider to improve the services offered by SIA Lilaste.com, to ensure the correct processing of payments and to verify the necessary information related to them.
Access to information about Site users is provided only to third parties necessary to provide a specific service. SIA Lilaste.com cooperates with third parties, concluding an agreement on the conditions and purposes of data use.
How do we obtain personal data?
We may obtain personal data in one of the following ways:
when concluding a mutual agreement;
when concluding an agreement with a third party and it indicated this person as a contact person;
when a person submits an application, sends an email, or calls;
when a person makes a purchase/booking on the website www.lilaste.com;
when a person visits the website www.lilaste.com (using cookies);
in some cases from databases managed by third parties, for example, when checking the rights of a person to represent a commercial company (firmas.lv databases, etc.).
Providing marketing activities.
For our marketing purposes, we may send commercial notices to our visitors and users, provide entry into our sweepstakes, and publish content from our public events. For this purpose, we may require at least the following personal data: first name, last name, telephone number and email address of the customer and/or cooperation partner or contact person.
Our customers have the right to opt out of receiving our marketing communications. They can do this by responding to the notification or informing the company employee who contacted the client. It should be noted that even if a customer opts out of receiving marketing communications, he may still receive administrative information, such as notifications of unpaid invoices, information about changes to the cooperation agreement, information about changes in regulations governing the fulfillment of obligations under the cooperation agreement , information about violation or termination of the contract.
Personal data that becomes available to the company is processed in a secure manner. We are committed to ensuring that all ICT and IT systems created and integrated into work processes ensure privacy. Access to personal data is provided only to persons who need the data to perform their job duties. Employees processing personal data in the company are trained and obliged to comply with the regulations of the Republic of Latvia, as well as the internal rules of the company.
Personal data is not processed longer than necessary. We will not store personal data beyond the purpose for which it was collected. This means that data will be destroyed or removed from our systems when it is no longer necessary to fulfill obligations.
We take appropriate measures to ensure that the processing and storage of personal information is based on the following:
a period at least as long as the information is used to provide the visitor with a service;
as required by law, contractual provisions or our legal obligations;
only the time necessary to achieve the purpose of data collection; or longer if required by contract, by law, for statistical purposes or in accordance with mandatory guarantees of the company’s interests.
Personal data is not transferred for further processing outside the European Union and the European Economic Area. We do not use personal data for automated decision making. We do not disclose to third parties the personal data at our disposal or any information obtained during the provision of a service or execution of a contract, with the exception of: persons specified in external regulations, upon their reasoned request; in the manner and amount established by external regulations; in cases provided for by external regulations to protect the legitimate interests of SIA Lilaste.com, for example, by filing a lawsuit or other government agency against a person who has violated the legitimate interests of society.
Customers have the right to request access to their personal data held by us, but we must verify the identity of the person requesting such access before providing such information. Clients have the right to object to the processing of personal data, withdraw consent, and demand the deletion or correction of their personal data.
Customers have the right to lodge a complaint with a data protection authority regarding the processing or storage of personal data.
If the client requests the deletion of personal data, he confirms that he will not use the services provided by the company and that personal information will continue to be stored in the company’s records and archives in accordance with the requirements and time frames established by regulations. The information will not be used by the company for commercial purposes. Regardless of the request to delete data, the company reserves the right to store personal data or a mandatory part thereof in accordance with the legitimate interests of the company and applicable law. Information requests are processed within one month from the date of their receipt and approval.
If you have any questions or doubts, please contact us by sending an email to firstname.lastname@example.org or call us personally at the number provided in the contact form.