fbpx

Website Terms of Use.

The website www.lilaste.com (hereinafter referred to as the Site) belongs to the company SIA Lilaste.com (legal address: “Upmaļi” Lilaste, Saulkrastu pagasts, Saulkrastu novads, LV-2160, Latvija). The site is intended to provide users with more detailed information about the Lilaste.com recreation complex and the services offered there, as well as the possibility of purchasing services offered by the complex online.

SIA Lilaste.com reserves the right to make changes to the Terms of Use of the Site at any time without prior notice. By using the Site, the user agrees to be bound by the Terms of Use even after any changes are made. SIA Lilaste.com is not responsible for any direct or indirect damages to any of the parties involved arising from the use of information available or unavailable on the Site, regardless of whether it is fully or partially correct. SIA Lilaste.com does not guarantee the relevance of the information on the Site. To find out the latest information, contact SIA Lilaste.com.

Information about products/services, as well as all images posted on the Site, are for illustrative purposes only. Products/services and packages depicted may differ from actual products. All information available on the Site belongs to SIA Lilaste.com and cannot be used for commercial purposes without the written consent of the company. When using the content of the Site for non-commercial purposes, please contact the website www.lilaste.com or SIA “Lilaste.com”. SIA Lilaste.com is not responsible for the content of links posted on the Site leading to other Internet sites. The data received by SIA Lilaste.com and processed on the Site can be freely used for an unlimited period of time.

SIA Lilaste.com is permitted to use information about the Site user for the following purposes:
inform the user about the status of the reservation;
provide the information requested by the user from SIA Lilaste.com;
contact the Site user using the contacts provided;
ensure that the content of the Website is delivered to users as correctly and conveniently as possible.

The Company is permitted to collect information received from the user of the Site by completing the online electronic form provided for user questions and service reservations. Any type of communication between users and SIA Lilaste.com, including correspondence by email, can be used for business purposes subject to confidentiality requirements.

SIA Lilaste.com is permitted to disclose users’ personal information internally in confidence and to use it for internal administrative and other business purposes. SIA Lilaste.com is permitted to disclose personal information provided by users to third parties if:
it is necessary for business purposes (between SIA Lilaste.com and a third party), and such disclosure of information is carried out at the request of the third party and is necessary for the conclusion of the transaction;
in a commercial transaction between SIA Lilaste.com and a third party, personal data is part of the content of the transaction;
SIA Lilaste.com is obliged to disclose personal data in order to fulfill a legal obligation, make a delivery or fulfill another type of contract;
the information is necessary for the third party service provider to improve the services offered by SIA Lilaste.com, to ensure the correct processing of payments and to verify the necessary information related to them.

Access to information about Site users is provided only to third parties necessary to provide a specific service. SIA Lilaste.com cooperates with third parties, concluding an agreement on the conditions and purposes of data use.

Any disputes related to the Terms of Use of the Site must be resolved through mutual negotiations. If the parties fail to reach an agreement during negotiations, the dispute shall be resolved in accordance with the regulations of the Republic of Latvia.

About cookies.

To differentiate between users, the Site uses cookies. This helps ensure a successful user experience on the Site and allows us to improve it. When visiting the Site, the following information about the user is automatically collected: Internet Protocol (IP) address; browser type and version; Operating system; time and date of the visit and actions performed during it. Access to the contents of the Site may be blocked for any person who violates these Terms of Use.

The website www.lilaste.com uses cookies. The conditions for their use comply with the regulations in force in the Republic of Latvia. The cookie is stored on the user’s computer and helps to make the use of the website www.lilaste.com more convenient. Cookies allow us to track the actions of users of the Site and improve the quality of your visit. You can disable the use of cookies in your browser; however, this may affect the normal operation of the online store.

By using the website www.lilaste.com you agree to the use of cookies.

See more about cookies on the Privacy Policy page.

About the Privacy Policy.

The privacy policy applies to all personal data held by the company, i.e. any information about an identified or identifiable individual. Personal information may include information from potential, current and former employees, suppliers, customers and partners. The most common personal data are: first name, last name, personal code (if it is necessary to complete the contract), address, telephone number, email address, payment information and information about the services and products received, and other information related to the individual.

The privacy policy is used to ensure the confidentiality and protection of personal data of individuals – potential, existing and former clients, employees, suppliers; visitors to the territory and premises of SIA Lilaste.com (video surveillance); visitors to Sites and social networks operated by the company.

See more details about the Privacy Policy on the Privacy Policy page.

How do we obtain personal data?

We may obtain personal data in one of the following ways:
when concluding a mutual agreement;
when concluding an agreement with a third party and it indicated this person as a contact person;
when a person submits an application, sends an email, or calls;
when a person makes a purchase/booking on the website www.lilaste.com;
when a person visits the website www.lilaste.com (using cookies);
in some cases from databases managed by third parties, for example, when checking the rights of a person to represent a commercial company (firmas.lv databases, etc.).

Providing marketing activities.

For our marketing purposes, we may send commercial notices to our visitors and users, provide entry into our sweepstakes, and publish content from our public events. For this purpose, we may require at least the following personal data: first name, last name, telephone number and email address of the customer and/or cooperation partner or contact person.

Our customers have the right to opt out of receiving our marketing communications. They can do this by responding to the notification or informing the company employee who contacted the client. It should be noted that even if a customer opts out of receiving marketing communications, he may still receive administrative information, such as notifications of unpaid invoices, information about changes to the cooperation agreement, information about changes in regulations governing the fulfillment of obligations under the cooperation agreement , information about violation or termination of the contract.

Data protection.

Personal data that becomes available to the company is processed in a secure manner. We are committed to ensuring that all ICT and IT systems created and integrated into work processes ensure privacy. Access to personal data is provided only to persons who need the data to perform their job duties. Employees processing personal data in the company are trained and obliged to comply with the regulations of the Republic of Latvia, as well as the internal rules of the company.

Personal data is not processed longer than necessary. We will not store personal data beyond the purpose for which it was collected. This means that data will be destroyed or removed from our systems when it is no longer necessary to fulfill obligations.

We take appropriate measures to ensure that the processing and storage of personal information is based on the following:
a period at least as long as the information is used to provide the visitor with a service;
as required by law, contractual provisions or our legal obligations;
only the time necessary to achieve the purpose of data collection; or longer if required by contract, by law, for statistical purposes or in accordance with mandatory guarantees of the company’s interests.

Personal data is not transferred for further processing outside the European Union and the European Economic Area. We do not use personal data for automated decision making. We do not disclose to third parties the personal data at our disposal or any information obtained during the provision of a service or execution of a contract, with the exception of: persons specified in external regulations, upon their reasoned request; in the manner and amount established by external regulations; in cases provided for by external regulations to protect the legitimate interests of SIA Lilaste.com, for example, by filing a lawsuit or other government agency against a person who has violated the legitimate interests of society.

Client rights.

Customers have the right to request access to their personal data held by us, but we must verify the identity of the person requesting such access before providing such information. Clients have the right to object to the processing of personal data, withdraw consent, and demand the deletion or correction of their personal data.

If a customer wishes to request access to or deletion of personal data, object to their processing or exercise the right to data portability, they must contact our Data Protection Officer (see Contact page) or request information about the data stored via the form on the Privacy Policy page.

Customers have the right to lodge a complaint with a data protection authority regarding the processing or storage of personal data.

If the client requests the deletion of personal data, he confirms that he will not use the services provided by the company and that personal information will continue to be stored in the company’s records and archives in accordance with the requirements and time frames established by regulations. The information will not be used by the company for commercial purposes. Regardless of the request to delete data, the company reserves the right to store personal data or a mandatory part thereof in accordance with the legitimate interests of the company and applicable law. Information requests are processed within one month from the date of their receipt and approval.

User consent.

By providing personal information to the company, the user agrees to the Terms and Conditions and Privacy Policy set forth on this site.

Contacts:

If you have any questions or doubts, please contact us by sending an email to info@lilaste.com or call us personally at the number provided in the contact form.